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How Exertis Pro AV moved its ERP to Business Central in the cloud.

The Salzburg-based distributor of audio, video and reception technology replaced its on-premises ERP with Microsoft Dynamics 365 Business Central in the cloud, an ERP for distributors that keeps inventory up to date in real time. Within a few months, more than 30% of orders and returns were handled digitally.

Exertis Pro AV logo
Customer
Exertis Pro AV
Industry
Trade · Distribution
Solution
ERP in the cloud · Business Central
Topics
CloudInventory managementWebshop integration
The project in 30 seconds
  1. Challenge

    Ordering and shipping with the parent company in Germany were handled by hand and tied up a lot of time and staff. Inventory figures were often inaccurate, and the on-premises ERP required regular, costly updates.

  2. Solution

    Microsoft Dynamics 365 Business Central as a cloud ERP, connected to the webshop. Returns are processed in the system, items can be added in bulk, and all data is available in real time.

  3. Result

    Within a few months, more than 30% of orders and returns were handled digitally. The team sees available stock in real time, accesses data from anywhere and saves on infrastructure and maintenance costs.

The project in numbers
30%

of orders and returns digitised within a few months

Challenges and solution

From on-premises servers to a cloud ERP for distribution.

Three bottlenecks at a wholesale distributor with around 15,000 items, and what Exertis Pro AV does differently today.

  1. 01Inventory
    Before

    Inventory nobody could trace

    Stock levels in the system often did not match the warehouse, and changes could not be traced. At times the team did not know which goods were available.

    With Business Central in the cloud

    Real-time inventory information

    Business Central keeps stock in one place and makes it available in real time. Items can be added quickly in bulk, and changes remain traceable.

  2. 02Orders
    Before

    Slow, manual ordering process

    Ordering and shipping with the parent company in Germany were handled manually. That took time and tied up a lot of staff.

    With Business Central in the cloud

    Webshop orders digital in the ERP

    Orders from the webshop reach the system directly through the ERP integration, and returns run smoothly. Within a few months, more than 30% of orders and returns were digitised.

  3. 03Operations
    Before

    Little value from on-premises

    Running the ERP on its own servers made data access complicated and required regular, expensive updates.

    With Business Central in the cloud

    Data access from anywhere

    In the Microsoft cloud the ERP can be reached from anywhere. Infrastructure and maintenance costs fall significantly, and security is higher than on in-house servers.

A surveillance camera on a ceiling mount in front of a lit wall
Insights

Exertis Pro AV in pictures.

Video surveillance is one of the three areas in which Exertis Pro AV supplies B2B customers in Austria.

“Since moving to Business Central in the cloud, we were able to digitise 30% of all orders straight away. With our new ERP, we finally have full transparency. In short, we can now do our work more efficiently and use the time for more important things.”

Alex TempelAlex TempelManaging Director, Exertis Pro AV

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In the video

Exertis Pro AV introduces itself.

Alex Tempel, Managing Director of Exertis Pro AV, introduces the distributor, which moved to Business Central in the cloud with its ERP switch.

  • At the parent company in Germany, he is responsible for the supply chain across the DACH region.
  • The group is one of the largest distributors of communication technology, with branches and warehouses all over Europe.
  • The team in Salzburg supplies around 2,000 business customers in Austria with about 15,000 listed items.
  • Much of the stock ships from the Salzburg warehouse, and a lot goes directly from central warehouses in Europe to the customer.

Paraphrased from the video, not a verbatim quote.

Self-check

On-premises or cloud: is your ERP ready to move?

Whether moving to the cloud pays off rarely depends on technology. It depends on how much time operations, updates and manual work cost today. Four points to check where your distribution business stands.

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The customer

About Exertis Pro AV.

Exertis Pro AV, formerly COMM-TEC AUSTRIA GmbH, is based in Salzburg and part of one of the largest distribution organisations for communication technology in Europe, with branches and sales offices in the key countries and markets.

With its local team, the company offers B2B customers in Austria professional solutions for audio and video, satellite and reception technology, and video surveillance. Through specialised sub-brands, Exertis represents around 1,400 global and emerging brand manufacturers and adds services and value-added solutions to its range.

exertisproav.at(opens in a new window)
2,000
business customers in Austria
15,000
listed items
1,400
brand manufacturers represented by the Exertis group
50,000+
resellers and retail customers of the group
More customer stories

What changed for others.

Ready to move your ERP to the cloud?

We look at how inventory, orders and operations run for you today and show what a move to Business Central in the cloud could look like.